unified communication

Healthcare providers today face increasing pressure from many directions. They must improve patient care, despite persistent nursing staff shortages, and adopt new technologies in an ever-evolving environment

Now more than ever, nurses need the tools and technology that enable clear, concise communications in an increasingly complex healthcare environment.

It used to be that real-time business communication was synonymous with the telephone on your desk — but that paradigm has changed in two fundamental ways.

Now, real-time communication within the enterprise is multi-modal. Users not only have access to voice but also mobile text messaging, instant messaging, presence, video, document and application sharing across many types of mobile and desktop computing devices. Companies must look at their communications systems as a unified whole rather than a set of separate devices, components and applications.

The communications industry has touted VoIP and unified communications (UC) as technologies that can raise the bar on worker productivity and transform the way they collaborate. However, if UC has so much corporate value, why hasn’t it been adopted more readily?

What’s in store for the communications world in the year ahead?

1. Compliance catalyzes collaboration
2. Consumerising the enterprise accelerates
3. Social Media morphs from add-on to integrated
4. SIP powers up the SMB market
5. Communications takes to the Cloud
6. Virtualization reshapes the desktop-server relationship

... and five more trends. Details are contained in the whitepaper attached below.

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute UC projects iteratively and incrementally as part of an overall UC strategy.

Video in the enterprise is growing by leaps and bounds. We estimate that over 50,000 additional video endpoints are added every quarter, from high end telepresence suites to high definition group conferencing units to video kiosks. And, this does not count desktop and mobile video that are also beginning to emerge on laptops, smartphones and consumer devices used by business professionals.

Video has become mainstream; it is connecting people and places - and there are several business benefits that might surprise you.

Customers, employees, and business partners accept video as a tool, and they even expect video as a form of communication. Real-time video collaboration in your business can tap into this growing trend, increase team effectiveness, reduce decision cycles, enhance relationship building, and of course, diminish travel costs while limiting your organization’s carbon footprint.