Tool

Hardware Asset Management (HAM) design is about meeting the business goals of the organization and abiding by applicable legislation while using the least resources possible. Download this tool to help you:

• Evaluate the current HAM practice.
• Understand the potential benefits of an advanced HAM practice.
• Understand which state is the organization’s ideal based on its HAM goals.

You may run multiple scenarios and sensitivity analysis by modifying previous answers.

CRM is accessible to more small-to-mid-sized businesses than ever, thanks to SaaS as a delivery option. But what should you choose: on-demand CRM vs. on-premise CRM? Follow Info-Tech's step by step guide to selecting a CRM vendor:

1. Analyze market trends and understand the strenghts and weaknesses of each vendor with the CRM vendor landscape
2. Numbers never lie - use the TCO calculator to compare on-demand vs. on-premise
3. Use the shortlist tool to cut down to the vendors that best fit your needs

Assess organizational readiness for adopting new technologies in 2011 with this tool. Use it to benchmark the organization’s plans for technology adoption against 250 survey respondents. Opportunities for each technology are assessed based on the organization’s challenges and the current IT situation. An analysis is provided based on inputs and survey data. Maximize the benefits of this tool by also accessing the "Adopt New Technologies for 2011 and Beyond".

This tool assists in organizing and monitoring TEM activities. By using the various sections, project milestones and tasks can accurately be planned out. Users are encouraged to record their actual telecom expenses and use historical data. A dashboard will be made available for viewing useful information regarding TEM.

This tool is designed to help organizations determine their top tactics for cost reduction within the network and telephony area. After the three tabs of questions have been completed, the tool will generate guidance on what cost-saving actions to take, the relative amount of savings from each action, the time frame to realize these savings, as well as potential challenges and ways to mitigate these challenges.

The tactics provided in this tool are a starting point for organizations seeking to reduce their network and telephony costs.

Many enterprises deploy devices but struggle with how to manage the devices as their numbers increase. This tool is intended to recommend a mangement strategy based upon answers to critical questions about your environment, capabilities and business needs. Answer the questions and a strategy will be provided on the results tab. For complex scenarios, where more than one type of user or set of requirements may come into play, use the tool for each situation to determine strategy.

IT leaders looking to determine if an enterprise collaboration solution need to define specific use cases or they risk spending money on a tool that users ignore. Leverage Info-Tech’s opportunity assessment tool to uncover potential collaboration use cases. Based on your answers to a series of questions about your environment, the tool will recommend an appropriate deployment approach for the organization.

The tactics provided in this tool are a starting point for organizations seeking to assess the scale of a collaboration solution.

Use this tool to begin cataloging the system-of-record for each data subject area, unique identifiers, system owners, and integrated systems for key data in the enterprise. Once completed, this document can be used to plan integration paths and frequency, as well as set the refresh cycle for key data in the enterprise, which is one factor in improving data quality. Typically a data subject area encompasses several tables with one table being the primary. This tool is meant for those without a formal data dictionary or Master Data Management application.

Acceptable usage policies clearly indicate what information system users are and are not allowed to do. The potential exists that, without these policies, information system users could violate information security and avoid punitive actions by claiming to not know about any restrictions in place. This can make it extremely difficult to enforce the measures outlined in the policy and ultimately lead to a complete disregard of the policy.

This Acceptable Usage Policy applies to all users of all information systems that are the property of your company, including: